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Training Programs

Customer Experience

Strengthen decision-making and workplace performance through practical learning in customer journeys, experience design, service standards, voice of customer, loyalty and experience measurement. Designed for organizations seeking to strengthen growth, reputation, customer relationships and market performance and professionals aiming to improve commercial judgment, communication influence and customer-focused execution.

customers-service-courses
Total: 38
Specialization
Days / Hours
Customer Experience ManagementCustomer ExperienceLive Online11 - 15 October 20265 / 20Intermediate to Advanced
Measuring Customer Satisfaction and LoyaltyCustomer ExperienceMalaysiaKuala Lumpur11 - 15 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceUnited Arab EmiratesDubai11 - 15 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceKuwaitKuwait11 - 15 October 20265 / 20Basic to Intermediate
Customer Relationship Management Strategies and TechniquesCustomer ExperienceUnited Arab EmiratesDubai11 - 15 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceUnited Arab EmiratesDubai12 - 16 October 20265 / 20Basic to Intermediate
Public-Sector and Government Service ExcellenceCustomer ExperienceEgyptCairo18 - 22 October 20265 / 20Basic to Intermediate
Front Office and Visitor Experience ExcellenceCustomer ExperienceQatarDoha18 - 22 October 20265 / 20intermediate
Public-Sector and Government Service ExcellenceCustomer ExperienceFranceParis25 - 29 October 20265 / 20Basic to Intermediate
Customer Experience ManagementCustomer ExperienceSpainBarcelona25 - 29 October 20265 / 20Intermediate to Advanced
Front Office and Visitor Experience ExcellenceCustomer ExperienceQatarDoha25 - 29 October 20265 / 20intermediate
Measuring Customer Satisfaction and LoyaltyCustomer ExperienceUnited Arab EmiratesDubai25 - 29 October 20265 / 20Basic to Intermediate
Customer Relationship Management Strategies and TechniquesCustomer ExperienceUnited KingdomLondon01 - 05 November 20265 / 20Basic to Intermediate
Customer Experience ManagementCustomer ExperienceCzechiaPrague08 - 12 November 20265 / 20Intermediate to Advanced
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceUnited Arab EmiratesDubai08 - 12 November 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceKuwaitKuwait08 - 12 November 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceUnited Arab EmiratesDubai09 - 13 November 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceUnited Arab EmiratesDubai15 - 19 November 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceKuwaitKuwait15 - 19 November 20265 / 20Basic to Intermediate
Public-Sector and Government Service ExcellenceCustomer ExperienceLive Online15 - 19 November 20265 / 20Basic to Intermediate
Customer Experience ManagementCustomer ExperienceTurkeyIstanbul15 - 19 November 20265 / 20Intermediate to Advanced
Measuring Customer Satisfaction and LoyaltyCustomer ExperienceUnited KingdomLondon15 - 19 November 20265 / 20Basic to Intermediate
Customer Relationship Management Strategies and TechniquesCustomer ExperienceEgyptCairo15 - 19 November 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer ExperienceUnited Arab EmiratesDubai16 - 20 November 20265 / 20Basic to Intermediate
Public-Sector and Government Service ExcellenceCustomer ExperienceTurkeyIstanbul22 - 26 November 20265 / 20Basic to Intermediate