Training Programs

Customer Service Excellence

Strengthen decision-making and workplace performance through practical learning in service standards, communication, complaint handling, difficult customers, service recovery and customer-focused behavior. Designed for organizations seeking to strengthen growth, reputation, customer relationships and market performance and professionals aiming to improve commercial judgment, communication influence and customer-focused execution.

customer-service
Total: 48
Specialization
Days / Hours
Innovation and Creativity in Customer ServiceCustomer Service ExcellenceTurkeyIstanbul04 - 08 October 20265 / 20intermediate
Technical Sales and Customer ServiceCustomer Service ExcellenceUnited Arab EmiratesDubai04 - 08 October 20265 / 20intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceUnited Arab EmiratesDubai04 - 08 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceKuwaitKuwait04 - 08 October 20265 / 20Basic to Intermediate
Media Communication Service Quality and Customer TrustCustomer Service ExcellenceFranceParis04 - 08 October 20265 / 20intermediate
Customer Service Management and SupervisionCustomer Service ExcellenceMoroccoCasablanca04 - 08 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceUnited Arab EmiratesDubai05 - 09 October 20265 / 20Basic to Intermediate
Customer Relationship Management Strategies and TechniquesCustomer Service ExcellenceUnited Arab EmiratesDubai11 - 15 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceUnited Arab EmiratesDubai11 - 15 October 20265 / 20Basic to Intermediate
Customer Service Management and SupervisionCustomer Service ExcellenceMalaysiaKuala Lumpur11 - 15 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceKuwaitKuwait11 - 15 October 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceUnited Arab EmiratesDubai12 - 16 October 20265 / 20Basic to Intermediate
Innovation and Creativity in Customer ServiceCustomer Service ExcellenceAustriaVienna18 - 22 October 20265 / 20intermediate
Technical Sales and Customer ServiceCustomer Service ExcellenceUnited KingdomLondon25 - 29 October 20265 / 20intermediate
Media Communication Service Quality and Customer TrustCustomer Service ExcellenceLive Online25 - 29 October 20265 / 20intermediate
Customer Service Management and SupervisionCustomer Service ExcellenceUnited Arab EmiratesDubai25 - 29 October 20265 / 20Basic to Intermediate
Customer Relationship Management Strategies and TechniquesCustomer Service ExcellenceUnited KingdomLondon01 - 05 November 20265 / 20Basic to Intermediate
Innovation and Creativity in Customer ServiceCustomer Service ExcellenceMoroccoCasablanca01 - 05 November 20265 / 20intermediate
Media Communication Service Quality and Customer TrustCustomer Service ExcellenceTurkeyIstanbul01 - 05 November 20265 / 20intermediate
Customer Service Management and SupervisionCustomer Service ExcellenceLive Online01 - 05 November 20265 / 20Basic to Intermediate
Innovation and Creativity in Customer ServiceCustomer Service ExcellenceMalaysiaKuala Lumpur08 - 12 November 20265 / 20intermediate
Technical Sales and Customer ServiceCustomer Service ExcellenceEgyptCairo08 - 12 November 20265 / 20intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceUnited Arab EmiratesDubai08 - 12 November 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceKuwaitKuwait08 - 12 November 20265 / 20Basic to Intermediate
Advanced Customer Communication Skills: Strategies for ExcellenceCustomer Service ExcellenceUnited Arab EmiratesDubai09 - 13 November 20265 / 20Basic to Intermediate