ISO 9001 Lead Auditor

Understand the ISO 9001 standard and its application in a QMS.

Learn about the principles and practices of effective audits in line with ISO 9001.

Acquire the ability to conduct a full audit of an organization's QMS.

Gain the confidence to manage an audit program, audit team, communication with customers, and resolution of any conflicts.

Be able to analyze the collected data and review the documentation to audit a QMS effectively.

Introduction to ISO 9001

• Overview of ISO 9001:2015 QMS
• Understanding the ISO 9001 clauses
• The Process Approach to Auditing
• Quality Principles and their application
• ISO 9001 Certification Process

Auditor Roles and Responsibilities

• Understanding the Role of a Lead Auditor
• Establishing the audit team
• Developing communication within the audit team
• Defining the roles and responsibilities of auditors and lead auditors

Planning the Audit

• Understanding the organization and its context
• Developing an audit plan
• Preparing audit checklists and working documents
• Document Review

Conducting the Audit

• Performing the audit (Opening Meeting, Collecting Information, Audit Finding)
• Auditor behaviors and questioning techniques
• Conducting Audit Interviews
• Gathering audit evidences and findings

Reporting and Follow-up

• Preparing and presenting the audit report
• Conducting the closing meeting
• Audit follow-up and the process of issuing non-conformity reports
• Closing out audit findings

Understanding of ISO 9001 and QMS audit principles

Planning, conducting, reporting and follow-up of an audit

Evaluating and improving the effectiveness of a QMS

Managing an audit team