Elite - Professional Training & Development

Many facilities are maintained by reaction. Work orders are raised when something fails, preventive maintenance schedules exist on paper but are not completed, asset registers are incomplete, and contracts pay for attendance rather than performance. Budgets are set by last year's spend, the backlog grows unseen, and decisions to repair or replace are made without data. The result is higher cost, avoidable downtime, safety risk and unhappy occupants.

This programme follows the maintenance management cycle. It moves through five stages: defining the scope and strategy of facility maintenance, building the asset register and planned maintenance programme, running work orders and CMMS effectively, managing contracts, costs and budgets, and improving performance through data, energy efficiency and life-cycle planning.

Built on recognised practice. The programme references ISO 41001 on facility management systems, ISO 55001 on asset management, EN 13306 maintenance terminology, reliability-centred maintenance principles, ISO 45001 on occupational health and safety and ISO 19650 on information management with BIM. They are used as practical reference points, not as audit checklists.

Decisions this programme improves. Which assets need preventive, condition-based or run-to-failure strategies; how to prioritise the backlog; whether to deliver services in-house or through contractors and on what terms; how to set and defend the maintenance budget; and when to repair, refurbish or replace.

How it is delivered. Twenty hours across five sessions, built around one running case: a multi-building campus with a large backlog, mixed contracts and a cut in budget. Participants build an asset criticality ranking, design a planned maintenance schedule, review a service contract, prepare a budget and set up a performance dashboard.

In-house option. For organisations, the programme can be tailored to your own building portfolio, CMMS, contracts and budget process, and delivered to facility, engineering and procurement teams together.

Who Should Attend

Facility managers responsible for government buildings, offices, campuses, hospitals, hotels, malls and venues

Maintenance managers, engineers and supervisors for building services

Property and asset managers overseeing building portfolios

Contract and procurement staff managing maintenance and FM service contracts

Technical staff moving into planning or supervisory maintenance roles

Objectives

Define the scope and responsibilities of facility maintenance management

Build and maintain an asset register with condition and criticality data

Select maintenance strategies for different asset types, including preventive, predictive and corrective

Design planned preventive maintenance programmes and practical task lists

Set up and use a work order system and CMMS to plan, schedule and record work

Estimate labour, materials and time for maintenance and housekeeping tasks

Prepare and control a maintenance budget and identify cost savings

Select contractors and manage maintenance contracts with clear service levels

Apply lean and reliability principles to reduce waste and failures

Track maintenance performance with key indicators and report to management

Course Outline

The Role and Scope of Facility Maintenance

The facility manager's responsibilities: safety, service, cost and asset value
Maintenance strategy and its link to organisational objectives
Facility management frameworks: ISO 41001 and ISO 55001 principles
Hard and soft services: maintenance, housekeeping and custodial work
Statutory maintenance, fire and life safety systems
Occupant needs and service expectations

Planning Maintenance: Assets, Strategies and Programmes

Asset registers, hierarchies and condition surveys
Criticality ranking and risk-based prioritisation
Preventive, predictive, condition-based and run-to-failure strategies
Reliability-centred maintenance principles for building systems
Designing planned maintenance task lists for HVAC, electrical, plumbing and lifts
Life-cycle planning and replacement forecasting

Organising and Controlling the Work

Work order systems: request, approval, planning, scheduling and close-out
CMMS and computer-aided facility management: selection and use
Estimating labour, materials and time
Backlog management and prioritisation
Staffing, skills and craft training
Permit to work, contractor safety and ISO 45001 considerations

Contracts, Costs and Budgets

In-house versus outsourced maintenance
Interviewing and selecting contractors
Contract types: fixed price, schedule of rates and performance-based
Service level agreements and KPIs
Maintenance budgeting and cost control
Legal and liability aspects of purchasing and contracts

Improving Performance: Data, Energy and Lean Maintenance

Maintenance KPIs: planned maintenance completion, backlog, response time and cost per square metre
Lean maintenance for buildings: reducing waste and rework
Energy efficiency and sustainability in operations and maintenance
Building management systems, sensors and predictive analytics
BIM and digital asset information for operations (ISO 19650 principles)
Action plan: improving maintenance in your facilities

Competencies

Facility maintenance strategy

Asset registers and criticality assessment

Planned preventive maintenance design

Work order management and CMMS use

Maintenance estimating and budgeting

Contractor selection and service level agreements

Lean and reliability-centred maintenance

Energy-efficient building operations

Maintenance performance measurement

Istanbul

Train in Istanbul with access to Elite Academy’s full portfolio of professional programs. In a city known as a major international business crossroads connecting Europe, the Middle East and Asia, organizations and professionals can join upcoming courses or request any program to be arranged locally. Professional training in Istanbul is not limited to a specific group of subjects. Elite Academy makes its complete portfolio available in the city across management, business, technical and industry-focused disciplines. With a major international business crossroads connecting Europe, the Middle East and Asia, Istanbul provides an effective setting for international learning. Use the schedule below to view courses already planned for the destination, or contact our team to request another program and preferred dates in Istanbul, subject to scheduling and delivery requirements.

Managing Maintenance for Buildings and Facilities