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transition\u003C\u002Fli>\n\u003Cli>Lessons learned and continuous improvement\u003C\u002Fli>\n\u003Cli>Personal action plan: a stakeholder plan for your own work\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cp>By the end of this programme, participants will be able to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Identify internal and external stakeholders and their interests, influence and expectations\u003C\u002Fli>\n\u003Cli>Analyse stakeholders using tools such as the power and interest grid and the salience model\u003C\u002Fli>\n\u003Cli>Prepare a stakeholder engagement plan that sets objectives, methods and responsibilities for each group\u003C\u002Fli>\n\u003Cli>Select appropriate levels of engagement, from informing to collaborating\u003C\u002Fli>\n\u003Cli>Communicate clearly and build rapport with stakeholders of different personalities and cultural backgrounds\u003C\u002Fli>\n\u003Cli>Identify and overcome communication barriers in a busy, information-heavy environment\u003C\u002Fli>\n\u003Cli>Manage expectations through clear commitments, regular updates and early warning of change\u003C\u002Fli>\n\u003Cli>Handle disagreements and conflicts constructively using negotiation and conflict resolution techniques\u003C\u002Fli>\n\u003Cli>Monitor relationship health and adjust engagement based on feedback and results\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cul>\n\u003Cli>\u003Cstrong>Project and programme staff:\u003C\u002Fstrong> project managers, project coordinators and PMO staff\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Managers and team leaders:\u003C\u002Fstrong> managers who work across departments or with external parties\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Relationship and partnership staff:\u003C\u002Fstrong> account managers, partnership officers and government relations staff\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Policy and change professionals:\u003C\u002Fstrong> policy advisers, strategy staff and change managers\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Communications staff:\u003C\u002Fstrong> corporate communications and community engagement officers\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Participants should have practical experience of working with internal or external stakeholders. The programme is not designed as an exam preparation course for any professional certification.\u003C\u002Fp>","\u003Cul>\n\u003Cli>Stakeholder identification and analysis\u003C\u002Fli>\n\u003Cli>Stakeholder mapping and prioritisation\u003C\u002Fli>\n\u003Cli>Stakeholder engagement planning\u003C\u002Fli>\n\u003Cli>Engagement level selection\u003C\u002Fli>\n\u003Cli>Rapport building and interpersonal communication\u003C\u002Fli>\n\u003Cli>Overcoming communication barriers\u003C\u002Fli>\n\u003Cli>Expectation management\u003C\u002Fli>\n\u003Cli>Conflict resolution and negotiation\u003C\u002Fli>\n\u003Cli>Stakeholder relationship monitoring\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cp>Projects, policies and change initiatives often fail not for technical reasons but because important stakeholders were overlooked, expectations were not managed or relationships broke down under pressure. This programme gives professionals a practical approach to identifying, analysing, engaging and managing stakeholders, and to building working relationships based on trust, clear communication and mutual respect.\u003C\u002Fp>","\u003Cp>Stakeholder management is often reduced to a list of names in a project document that is written once and never updated. Influential stakeholders are engaged too late, communication is one-way and generic, expectations are allowed to drift, and disagreements turn personal. In fast-moving organisations with information overload and frequent change, relationships that were never built properly quickly become obstacles.\u003C\u002Fp>\n\u003Cp>This programme follows a practical cycle: identifying and analysing stakeholders, planning engagement, communicating and building rapport, managing expectations and conflict, and monitoring relationships over time. It combines analytical tools with the interpersonal skills needed to use them, recognising that different personalities, cultures and interests require different approaches.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Built on recognised practice.\u003C\u002Fstrong> The programme references widely used stakeholder frameworks and standards, including the AA1000 Stakeholder Engagement Standard, the IAP2 Spectrum of Public Participation, stakeholder guidance in ISO 21500 and PMI project management standards, and established tools such as the power and interest grid and the salience model.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Decisions this programme improves.\u003C\u002Fstrong> Which stakeholders need close engagement and which need only information; when to consult, involve or collaborate; how to respond when stakeholder interests conflict; what to promise and what not to promise; when to escalate a relationship problem; and how to judge whether engagement is working.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>How it is delivered.\u003C\u002Fstrong> Twenty hours across five sessions, built around one running case: a cross-departmental initiative that affects internal teams, senior leadership, external partners and the public. Participants map and analyse stakeholders, prepare an engagement plan, practise difficult conversations in role plays and design a simple monitoring approach.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>In-house option.\u003C\u002Fstrong> For organisations, the programme can be tailored to your own projects, stakeholder landscape and governance structures, and delivered to project, policy and relationship teams working on the same initiatives.\u003C\u002Fp>","Training Program","Basic to Intermediate","mdi-comment",[323,331,335],{"id":324,"schedule_slug":325,"start_date":326,"end_date":327,"price":328,"city_id":329,"days":288,"city_name":330},702184,"stakeholder-relationship-management-in-live-online","2027-03-22","2027-03-26","2900.00",19,"Live 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dir=\"ltr\" style=\"text-align: left;\">Access Elite Academy’s complete training portfolio live online. Organizations, distributed teams and professionals can join scheduled interactive sessions or request any program to be delivered online, subject to scheduling and delivery requirements.\u003C\u002Fp>","\u003Cp dir=\"ltr\" style=\"text-align: left;\">Elite Academy’s Live Online Training provides access to our complete portfolio of professional programs without linking availability to a physical destination. Organizations, multi-location teams and individual professionals can join scheduled instructor-led sessions or request any program from the Elite Academy portfolio for live online delivery, subject to scheduling and delivery requirements. The format preserves real-time interaction, expert guidance and practical learning while removing the need to travel. Browse the current Live Online schedule below or request your preferred program and dates.\u003C\u002Fp>",{"image_url":286,"image_alt":475,"alt_text":286,"meta_title":476,"meta_description":477,"canonical_url":286,"schema_json":286,"include_in_sitemap":478,"robots_index":478,"robots_follow":478,"robots_advanced":286,"og_title":285,"og_description":477,"og_url":286,"twitter_card":479},"SeoMetadata image","Stakeholder Relationship Management | Elite Academy","Projects, policies and change initiatives often fail not for technical reasons but because important stakeholders were overlooked, expectations were not…",false,"summary",[],[482,493,504],{"id":483,"name":484,"name_2":286,"slug":485,"schedule_slug":486,"start_date":487,"end_date":488,"days":288,"hours":289,"city_id":446,"city_name":447,"price":489,"country_name":490,"continent_name":249,"continent_names":491,"program_level":320,"program_type":319,"short_details":492,"featured":249,"upcoming":249,"relevance_score":249},610328,"Smart Design Management","smart-design-management","smart-design-management-in-paris","2026-11-15","2026-11-19",5900,"France",[],"\u003Cp>Design problems discovered on site are the most expensive to fix: late changes, poor coordination and unclear briefs turn into variations, delays and claims. This programme gives project and design managers a structured way to manage design from the brief to construction information, using stage gates, digital coordination and disciplined review so that designs are complete, buildable and within budget.\u003C\u002Fp>",{"id":494,"name":495,"name_2":249,"slug":496,"schedule_slug":497,"start_date":498,"end_date":499,"days":288,"hours":289,"city_id":259,"city_name":421,"price":500,"country_name":501,"continent_name":249,"continent_names":502,"program_level":320,"program_type":319,"short_details":503,"featured":249,"upcoming":249,"relevance_score":249},643584,"Project Stakeholder Management","project-stakeholder-management","project-stakeholder-management-in-kuala-lumpur","2026-11-16","2026-11-20",4500,"Malaysia",[],"\u003Cp>\u003Cspan style=\"font-weight: 400;\">This course is designed to enhance participants' understanding and skills in managing project stakeholders effectively, fostering positive engagement, and facilitating successful project outcomes.\u003C\u002Fspan>\u003C\u002Fp>",{"id":505,"name":506,"name_2":507,"slug":508,"schedule_slug":509,"start_date":510,"end_date":511,"days":288,"hours":289,"city_id":390,"city_name":391,"price":489,"country_name":512,"continent_name":249,"continent_names":513,"program_level":320,"program_type":319,"short_details":514,"featured":249,"upcoming":249,"relevance_score":249},610476,"Value Engineering and Cost Control","Advanced Strategies","value-engineering-and-cost-control","value-engineering-and-cost-control-in-london","2026-11-22","2026-11-26","United Kingdom",[],"\u003Cp>\u003Cspan style=\"font-weight: 400;\">The program aims to equip participants with the knowledge and tools necessary to effectively apply value engineering principles and cost control measures to optimize efficiency and profitability.\u003C\u002Fspan>\u003C\u002Fp>","en",{"data":517,"code":279,"status":280,"message":555},[518,524,531,535,542,549],{"id":519,"title":520,"slug":521,"slugs":522,"image_alt":520},28,"Executive Leadership & Senior Management","executive-leadership-and-senior-management",{"ar":523,"en":521},"القيادة-التنفيذية-والإدارة-العليا",{"id":525,"title":526,"slug":527,"slugs":528,"image_alt":530},30,"Leadership Development","leadership-development",{"ar":529,"en":527},"تطوير-القيادة","leadership-courses",{"id":304,"title":305,"slug":532,"slugs":533,"image_alt":300},"management-skills",{"ar":534,"en":532},"مهارات-الإدارة",{"id":536,"title":537,"slug":538,"slugs":539,"image_alt":541},18,"Human Resources & Talent Management","human-resources-and-talent-management",{"ar":540,"en":538},"الموارد-البشرية-وإدارة-المواهب","human-resources-courses",{"id":543,"title":544,"slug":545,"slugs":546,"image_alt":548},21,"finance and accounting","finance-and-accounting",{"ar":547,"en":545},"المالية-والمحاسبة","finance-accounting-courses",{"id":550,"title":551,"slug":552,"slugs":553,"image_alt":552},32,"risk, governance, and compliance","risk-governance-and-compliance",{"ar":554,"en":552},"إدارة-المخاطر-والحوكمة-والامتثال","message.Categories have been retrieved successfully"]