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stakeholder plan for your own work\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cp>By the end of this programme, participants will be able to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Identify internal and external stakeholders and their interests, influence and expectations\u003C\u002Fli>\n\u003Cli>Analyse stakeholders using tools such as the power and interest grid and the salience model\u003C\u002Fli>\n\u003Cli>Prepare a stakeholder engagement plan that sets objectives, methods and responsibilities for each group\u003C\u002Fli>\n\u003Cli>Select appropriate levels of engagement, from informing to collaborating\u003C\u002Fli>\n\u003Cli>Communicate clearly and build rapport with stakeholders of different personalities and cultural backgrounds\u003C\u002Fli>\n\u003Cli>Identify and overcome communication barriers in a busy, information-heavy environment\u003C\u002Fli>\n\u003Cli>Manage expectations through clear commitments, regular updates and early warning of change\u003C\u002Fli>\n\u003Cli>Handle disagreements and conflicts constructively using negotiation and conflict resolution techniques\u003C\u002Fli>\n\u003Cli>Monitor relationship health and adjust engagement based on feedback and results\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cul>\n\u003Cli>\u003Cstrong>Project and programme staff:\u003C\u002Fstrong> project managers, project coordinators and PMO staff\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Managers and team leaders:\u003C\u002Fstrong> managers who work across departments or with external parties\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Relationship and partnership staff:\u003C\u002Fstrong> account managers, partnership officers and government relations staff\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Policy and change professionals:\u003C\u002Fstrong> policy advisers, strategy staff and change managers\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Communications staff:\u003C\u002Fstrong> corporate communications and community engagement officers\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Participants should have practical experience of working with internal or external stakeholders. The programme is not designed as an exam preparation course for any professional certification.\u003C\u002Fp>","\u003Cul>\n\u003Cli>Stakeholder identification and analysis\u003C\u002Fli>\n\u003Cli>Stakeholder mapping and prioritisation\u003C\u002Fli>\n\u003Cli>Stakeholder engagement planning\u003C\u002Fli>\n\u003Cli>Engagement level selection\u003C\u002Fli>\n\u003Cli>Rapport building and interpersonal communication\u003C\u002Fli>\n\u003Cli>Overcoming communication barriers\u003C\u002Fli>\n\u003Cli>Expectation management\u003C\u002Fli>\n\u003Cli>Conflict resolution and negotiation\u003C\u002Fli>\n\u003Cli>Stakeholder relationship monitoring\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cp>Projects, policies and change initiatives often fail not for technical reasons but because important stakeholders were overlooked, expectations were not managed or relationships broke down under pressure. This programme gives professionals a practical approach to identifying, analysing, engaging and managing stakeholders, and to building working relationships based on trust, clear communication and mutual respect.\u003C\u002Fp>","\u003Cp>Stakeholder management is often reduced to a list of names in a project document that is written once and never updated. Influential stakeholders are engaged too late, communication is one-way and generic, expectations are allowed to drift, and disagreements turn personal. In fast-moving organisations with information overload and frequent change, relationships that were never built properly quickly become obstacles.\u003C\u002Fp>\n\u003Cp>This programme follows a practical cycle: identifying and analysing stakeholders, planning engagement, communicating and building rapport, managing expectations and conflict, and monitoring relationships over time. It combines analytical tools with the interpersonal skills needed to use them, recognising that different personalities, cultures and interests require different approaches.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Built on recognised practice.\u003C\u002Fstrong> The programme references widely used stakeholder frameworks and standards, including the AA1000 Stakeholder Engagement Standard, the IAP2 Spectrum of Public Participation, stakeholder guidance in ISO 21500 and PMI project management standards, and established tools such as the power and interest grid and the salience model.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Decisions this programme improves.\u003C\u002Fstrong> Which stakeholders need close engagement and which need only information; when to consult, involve or collaborate; how to respond when stakeholder interests conflict; what to promise and what not to promise; when to escalate a relationship problem; and how to judge whether engagement is working.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>How it is delivered.\u003C\u002Fstrong> Twenty hours across five sessions, built around one running case: a cross-departmental initiative that affects internal teams, senior leadership, external partners and the public. 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Kingdom","Europe",5900,"Training courses in London, UK","\u003Cp dir=\"ltr\" style=\"text-align: left;\">Access Elite Academy’s complete training portfolio in London. As one of the world’s leading centers for business, finance, professional services and executive learning, the city provides a strong setting for organizations and professionals seeking expert-led learning, with upcoming scheduled courses and other programs available on request.\u003C\u002Fp>","\u003Cp dir=\"ltr\" style=\"text-align: left;\">London is one of Elite Academy’s international training destinations and gives organizations and professionals access to our complete portfolio of training programs across all disciplines. As one of the world’s leading centers for business, finance, professional services and executive learning, the city offers a professional setting for focused learning. Participants can choose from upcoming scheduled courses in London or request any other program from the Elite Academy portfolio to be arranged in the city, subject to scheduling and delivery requirements. Browse the upcoming schedule below or explore our training areas to identify the program that best matches your organization’s development priorities or your own professional goals.\u003C\u002Fp>",{"food":468,"places":477,"shopping":486,"experience":495},{"items":469,"title":476},[470,472,474],{"text":471},"Borough Market",{"text":473},"Dishoom",{"text":475},"Maroush, Edgware Road","Dining",{"items":478,"title":485},[479,481,483],{"text":480},"British Museum",{"text":482},"Tower of London",{"text":484},"Buckingham Palace","Landmarks",{"items":487,"title":494},[488,490,492],{"text":489},"Harrods",{"text":491},"Oxford Street",{"text":493},"Covent Garden","Shopping",{"items":496,"title":503},[497,499,501],{"text":498},"London Eye",{"text":500},"Thames river cruise",{"text":502},"West End show","Experience",{"image_url":287,"image_alt":505,"alt_text":287,"meta_title":506,"meta_description":507,"canonical_url":287,"schema_json":287,"include_in_sitemap":508,"robots_index":508,"robots_follow":508,"robots_advanced":287,"og_title":286,"og_description":507,"og_url":287,"twitter_card":509},"SeoMetadata image","Stakeholder Relationship Management | Elite Academy","Projects, policies and change initiatives often fail not for technical reasons but because important stakeholders were overlooked, expectations were not…",false,"summary",[],[512,523,531],{"id":513,"name":514,"name_2":515,"slug":516,"schedule_slug":517,"start_date":518,"end_date":519,"days":289,"hours":290,"city_id":260,"city_name":423,"price":520,"country_name":521,"program_level":319,"program_type":318,"short_details":522,"featured":250,"upcoming":250,"relevance_score":250},609502,"Value Engineering and Cost Control","Advanced Strategies","value-engineering-and-cost-control","value-engineering-and-cost-control-in-kuala-lumpur","2026-10-25","2026-10-29",4500,"Malaysia","\u003Cp>\u003Cspan style=\"font-weight: 400;\">The program aims to equip participants with the knowledge and tools necessary to effectively apply value engineering principles and cost control measures to optimize efficiency and profitability.\u003C\u002Fspan>\u003C\u002Fp>",{"id":524,"name":525,"name_2":250,"slug":526,"schedule_slug":527,"start_date":325,"end_date":326,"days":289,"hours":290,"city_id":289,"city_name":412,"price":528,"country_name":529,"program_level":319,"program_type":318,"short_details":530,"featured":250,"upcoming":250,"relevance_score":250},683884,"Smart Construction Scheduling","smart-construction-scheduling","smart-construction-scheduling-in-barcelona",5500,"Spain","\u003Cp>The aim of this training course is to equip construction professionals with the knowledge, tools, and techniques required to effectively implement smart construction scheduling practices in their projects, optimizing resource allocation, cost control, and overall project efficiency.\u003C\u002Fp>",{"id":532,"name":533,"name_2":287,"slug":534,"schedule_slug":535,"start_date":536,"end_date":537,"days":289,"hours":290,"city_id":417,"city_name":418,"price":528,"country_name":538,"program_level":319,"program_type":318,"short_details":539,"featured":250,"upcoming":250,"relevance_score":250},609852,"Building Accountability in the Workplace","building-accountability-in-the-workplace","building-accountability-in-the-workplace-in-amsterdam","2026-11-01","2026-11-05","Netherlands","\u003Cp>When accountability is weak, deadlines slip, problems are passed on and the same few people carry the workload. Blame or pressure rarely fixes it. This programme shows managers and staff how to set clear expectations, agree ownership, give and receive feedback and follow through, so that accountability becomes a normal part of how work is done.\u003C\u002Fp>","en",{"data":542,"code":280,"status":281,"message":565},[543,547,551,553,557,561],{"id":544,"title":545,"slug":546},28,"Executive Leadership & Senior Management","executive-leadership-and-senior-management",{"id":548,"title":549,"slug":550},30,"Leadership Development","leadership-development-2",{"id":304,"title":305,"slug":552},"management-skills",{"id":554,"title":555,"slug":556},18,"Human Resources & Talent Management","human-resources-and-talent-management",{"id":558,"title":559,"slug":560},21,"finance and accounting","finance-and-accounting",{"id":562,"title":563,"slug":564},32,"risk, governance, and compliance","risk-governance-and-compliance","message.Categories have been retrieved successfully"]