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decisions and life-cycle cost\u003C\u002Fli>\n\u003Cli>Waste management and sustainable operation of buildings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Measuring and Reporting Building Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Maintenance key performance indicators: planned versus reactive work, schedule compliance and response times\u003C\u002Fli>\n\u003Cli>Occupant satisfaction and service quality measures\u003C\u002Fli>\n\u003Cli>Building condition surveys and asset data for capital planning\u003C\u002Fli>\n\u003Cli>Smart building systems, sensors and remote monitoring: practical uses and limits\u003C\u002Fli>\n\u003Cli>Writing a clear monthly facilities report\u003C\u002Fli>\n\u003Cli>Action plan: improving supervision in your facility\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cp>By the end of this programme, participants will be able to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Describe the scope of hard and soft facilities services and the supervisor's responsibilities within them\u003C\u002Fli>\n\u003Cli>Rank building assets by criticality and select suitable maintenance strategies\u003C\u002Fli>\n\u003Cli>Plan and schedule planned preventive and corrective work, and control the maintenance backlog\u003C\u002Fli>\n\u003Cli>Use work orders and help desk data to identify recurring faults and their causes\u003C\u002Fli>\n\u003Cli>Brief, allocate and supervise technicians and contractors effectively\u003C\u002Fli>\n\u003Cli>Apply permit-to-work, isolation and contractor safety controls\u003C\u002Fli>\n\u003Cli>Monitor service contracts against specifications and service level agreements\u003C\u002Fli>\n\u003Cli>Identify practical energy and water savings in building operations\u003C\u002Fli>\n\u003Cli>Prepare maintenance cost estimates and track spending against budget\u003C\u002Fli>\n\u003Cli>Report building performance using a small set of meaningful indicators\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cul>\n\u003Cli>\u003Cstrong>Facilities supervisors:\u003C\u002Fstrong> maintenance supervisors, building supervisors and shift engineers\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Technical team leaders\u003C\u002Fstrong> in mechanical, electrical and building services trades\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Facilities officers and coordinators\u003C\u002Fstrong> responsible for help desk and service contracts\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Contractor supervisors\u003C\u002Fstrong> delivering facilities management and maintenance services\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Technicians and engineers\u003C\u002Fstrong> preparing for their first supervisory role\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Participants should have practical experience in building maintenance or facilities operations. The programme is not designed as an exam preparation course for any professional certification.\u003C\u002Fp>","\u003Cul>\n\u003Cli>Facilities service planning and supervision\u003C\u002Fli>\n\u003Cli>Asset criticality ranking and maintenance strategy selection\u003C\u002Fli>\n\u003Cli>Maintenance planning, scheduling and backlog control\u003C\u002Fli>\n\u003Cli>Work order analysis and recurring fault reduction\u003C\u002Fli>\n\u003Cli>Technician and contractor supervision\u003C\u002Fli>\n\u003Cli>Permit-to-work and building safety controls\u003C\u002Fli>\n\u003Cli>Service level agreement monitoring\u003C\u002Fli>\n\u003Cli>Energy efficiency and maintenance cost control\u003C\u002Fli>\n\u003Cli>Facilities performance reporting\u003C\u002Fli>\n\u003C\u002Ful>","\u003Cp>Buildings decline, costs rise and occupants lose confidence when maintenance is reactive, contractors are loosely supervised and work orders close without anyone checking the result. This programme gives facilities supervisors the practical skills to plan maintenance, lead mixed in-house and contractor teams, control safety and cost, and report building performance clearly.\u003C\u002Fp>","\u003Cp>Facilities teams are usually judged on what goes wrong: a chiller failure during summer, a leak in a public area, a contractor who works without a permit. Behind these events there are common causes. Planned maintenance schedules are not based on asset condition or criticality, the help desk logs requests but no one analyses them, contractors are paid for visits rather than results, and supervisors spend their time reacting instead of planning. Many supervisors are strong technicians who have had little preparation for leading people, managing contracts or working with budgets.\u003C\u002Fp>\n\u003Cp>This programme concentrates on the supervisor's role in running buildings reliably. It moves through five areas: understanding the facilities function and service expectations, planning and scheduling maintenance, supervising people and contractors, controlling safety, energy and cost, and measuring and reporting performance.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Built on recognised practice.\u003C\u002Fstrong> The programme references recognised international standards and practice, including ISO 41001 for facility management systems, the ISO 55000 series for asset management, ISO 45001 for occupational health and safety and ISO 50001 for energy management, together with established maintenance methods such as criticality ranking and condition-based maintenance. Participants learn how to use them in daily supervision.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Decisions this programme improves.\u003C\u002Fstrong> Which assets and tasks to prioritise with limited resources; when to repair, refurbish or replace; whether to deliver a service in-house or through a contractor; how to respond to a contractor who is not meeting the specification; and how to present maintenance needs to management so that funding requests are understood.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>How it is delivered.\u003C\u002Fstrong> Twenty hours across five sessions, built around one running case: a multi-storey office and public building with ageing building services and several service contracts. Participants review a maintenance backlog, build a weekly schedule, prepare a permit-to-work briefing, assess contractor performance and produce a one-page monthly report.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>In-house option.\u003C\u002Fstrong> For organisations, the programme can be tailored to your own buildings, computerised maintenance system, service contracts and reporting formats, and delivered for in-house supervisors and contractor supervisors together.\u003C\u002Fp>","Training Program","Basic to Intermediate","mdi-comment",[326,333],{"id":327,"schedule_slug":328,"start_date":329,"end_date":330,"price":331,"city_id":33,"days":289,"city_name":332},702000,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-dubai","2027-03-22","2027-03-26","4500.00","Dubai",{"id":334,"schedule_slug":328,"start_date":335,"end_date":336,"price":331,"city_id":33,"days":289,"city_name":332},708683,"2027-09-27","2027-10-01",[338,345,352,358,364,368,376,384],{"id":339,"schedule_slug":340,"start_date":341,"end_date":342,"price":331,"city_id":343,"days":289,"city_name":344},702868,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-doha","2027-04-18","2027-04-22",46,"Doha",{"id":346,"schedule_slug":347,"start_date":348,"end_date":349,"price":350,"city_id":305,"days":289,"city_name":351},703818,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-london","2027-05-17","2027-05-21","5900.00","London",{"id":353,"schedule_slug":354,"start_date":355,"end_date":356,"price":331,"city_id":255,"days":289,"city_name":357},704303,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-istanbul","2027-05-31","2027-06-04","Istanbul",{"id":359,"schedule_slug":360,"start_date":361,"end_date":362,"price":331,"city_id":260,"days":289,"city_name":363},706201,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-kuala-lumpur","2027-07-19","2027-07-23","Kuala Lumpur",{"id":365,"schedule_slug":347,"start_date":366,"end_date":367,"price":350,"city_id":305,"days":289,"city_name":351},707837,"2027-08-30","2027-09-03",{"id":369,"schedule_slug":370,"start_date":371,"end_date":372,"price":373,"city_id":374,"days":289,"city_name":375},709926,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-kuwait","2027-11-07","2027-11-11","4300.00",7,"Kuwait",{"id":377,"schedule_slug":378,"start_date":379,"end_date":380,"price":381,"city_id":382,"days":289,"city_name":383},711934,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-amsterdam","2027-12-27","2027-12-31","5500.00",10,"Amsterdam",{"id":385,"schedule_slug":386,"start_date":379,"end_date":380,"price":387,"city_id":388,"days":289,"city_name":389},711963,"supervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-live-online","2900.00",19,"Live Online",{"id":33,"city_name":332,"city_slug":391,"country_id":33,"country_name":392,"country_continent":393,"country_continents":394,"featured":33,"price":395,"main_image_alt":396,"detail_image_alt":250,"image_icon":250,"title":250,"h1_tag":397,"content":398,"description":399,"what_to_do":400,"cover":437},"dubai","United Arab Emirates","Asia",[393],4500,"Things-To-Do-In-Dubai","Training courses in Dubai, UAE","\u003Cp dir=\"ltr\" style=\"text-align: left;\">Elite Academy can deliver its complete portfolio of professional training programs in Dubai. 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Buildings decline, costs rise and occupants lose confidence when maintenance is reactive, contractors are…",{"@context":443,"@graph":444},"https:\u002F\u002Fschema.org",[445,473],{"@type":446,"@id":447,"name":286,"description":448,"url":449,"inLanguage":450,"provider":451,"educationalLevel":323,"timeRequired":454,"offers":455,"hasCourseInstance":460},"Course","https:\u002F\u002Feliteacademy.eu\u002Fcourse\u002Fsupervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-dubai#course","Buildings decline, costs rise and occupants lose confidence when maintenance is reactive, contractors are loosely supervised and work orders close without anyone checking the result. This programme gives facilities supervisors the practical skills to plan maintenance, lead mixed in-house and contractor teams, control safety and cost, and report building performance clearly.","https:\u002F\u002Feliteacademy.eu\u002Fcourse\u002Fsupervisory-skills-for-management-and-maintenance-of-facilities-and-buildings-in-dubai","en",{"@type":452,"name":222,"sameAs":453},"Organization","https:\u002F\u002Feliteacademy.eu","PT20H",{"@type":456,"category":457,"price":331,"priceCurrency":458,"availability":459,"url":449},"Offer","Paid","EUR","https:\u002F\u002Fschema.org\u002FInStock",[461,469],{"@type":462,"courseMode":463,"startDate":329,"endDate":330,"courseWorkload":454,"location":464,"offers":468},"CourseInstance","Onsite",{"@type":465,"name":332,"address":466},"Place",{"@type":467,"addressLocality":332,"addressCountry":392},"PostalAddress",{"@type":456,"category":457,"price":331,"priceCurrency":458,"availability":459,"url":449},{"@type":462,"courseMode":463,"startDate":335,"endDate":336,"courseWorkload":454,"location":470,"offers":472},{"@type":465,"name":332,"address":471},{"@type":467,"addressLocality":332,"addressCountry":392},{"@type":456,"category":457,"price":331,"priceCurrency":458,"availability":459,"url":449},{"@type":474,"itemListElement":475},"BreadcrumbList",[476,479,482],{"@type":477,"position":33,"name":478,"item":453},"ListItem","Home",{"@type":477,"position":255,"name":480,"item":481},"Courses","https:\u002F\u002Feliteacademy.eu\u002Fcourses",{"@type":477,"position":260,"name":286,"item":449},false,"summary",[],[487,500,510],{"id":488,"name":489,"name_2":287,"slug":490,"schedule_slug":491,"start_date":492,"end_date":493,"days":289,"hours":290,"city_id":494,"city_name":495,"price":496,"country_name":497,"continent_name":250,"continent_names":498,"program_level":323,"program_type":322,"short_details":499,"featured":250,"upcoming":250,"relevance_score":250},610225,"Customer Service Management and Supervision","customer-service-management-and-supervision","customer-service-management-and-supervision-in-paris","2026-11-15","2026-11-19",12,"Paris",5900,"France",[],"\u003Cp>Customer service quality is decided on every shift, and supervisors carry most of that responsibility: planning staff to demand, coaching agents, handling escalations and turning complaints into improvements. This programme gives customer service supervisors and managers the practical tools to set standards, lead front-line teams and manage service performance across every channel.\u003C\u002Fp>",{"id":501,"name":502,"name_2":503,"slug":504,"schedule_slug":505,"start_date":506,"end_date":507,"days":289,"hours":290,"city_id":33,"city_name":332,"price":395,"country_name":392,"continent_name":250,"continent_names":508,"program_level":323,"program_type":322,"short_details":509,"featured":250,"upcoming":250,"relevance_score":250},642814,"Effective Management of Building Operation and Maintenance Contracts","Planning, Implementation, and Monitoring","effective-management-of-building-operation-and-maintenance-contracts","effective-management-of-building-operation-and-maintenance-contracts-in-dubai","2026-11-16","2026-11-20",[],"\u003Cp>\u003Cspan style=\"font-weight: 400;\">To provide participants with the knowledge and skills necessary to effectively manage, monitor, and implement contracts for the operation and maintenance of buildings and facilities, including understanding contract management principles, planning and scheduling maintenance tasks, and evaluating contractor performance.\u003C\u002Fspan>\u003C\u002Fp>",{"id":511,"name":512,"name_2":287,"slug":513,"schedule_slug":514,"start_date":515,"end_date":516,"days":289,"hours":290,"city_id":305,"city_name":351,"price":496,"country_name":517,"continent_name":250,"continent_names":518,"program_level":323,"program_type":322,"short_details":519,"featured":250,"upcoming":250,"relevance_score":250},610484,"Facilities Management for Construction","facilities-management-for-construction","facilities-management-for-construction-in-london","2026-11-22","2026-11-26","United Kingdom",[],"\u003Cp>Many buildings and infrastructure assets start their operating life with missing records, systems that are hard to maintain and costs nobody planned for, because facilities management was not involved during design and construction. 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