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    الإستراتيجية وإدارة التغيير
    11357

    Business Process Analysis Mapping Modelling

    25-01-2026 To 29-01-2026
    Casablanca
    strategy, change, and transformation
    Date :
    From 25 Till 29 Jan. 2026
    City :
    Casablanca
    Fees :
    4300
    • Date City Fees
    Date :
    From 25 Till 29 Jan. 2026
    City :
    Casablanca
    Fees :
    4300
    • Date City Fees

    Who Should Attend

    • Systems analysts
    • Business analysts
    • IT project managers
    • Associate project managers
    • Project managers
    • Project coordinators
    • Project analysts
    • Project leaders
    • Senior project managers
    • Team leaders
    • Product managers
    • Program managers

    In this training program participants will learn about best practices in:

    • Attributes of a quality process
    • Contributors to process quality
    • Process of business process analysis
    • Triggers for business process analysis
    • Responsibilities of the BA
    • Stakeholder identification and analysis
    • Elicitation techniques, such as interviewing and observation
    • Elicitation session preparation and management
    • Goal-Question-Metric (GQM) analysis
    • Metrics selection
    • Modeling techniques and best practices(including SIPOC, use case, flowchart, swimlane, and entity relationship diagramming)
    • Causal analysis, including the use of Ishikawa (fishbone) and Pareto diagrams
    • Identification of improvement options using the situation-target-proposal (STP) method
    • Structure of an effective business case
    • Project retrospectives

    Contact Us

    For each learning and development project we establish strong relationships and effective communication with partners.
    Don't hesitate to contact us.