Certified Total Quality Management

Overview

To empower professionals with a comprehensive understanding of Total Quality Management principles, enabling them to implement and sustain TQM initiatives in their organizations, drive continuous improvement, enhance customer satisfaction, and foster a culture of quality ownership and collaboration.

Dive into the holistic approach of Total Quality Management (TQM), emphasizing continuous improvement, customer satisfaction, and employee involvement. This intensive 20-hour program is tailored to provide a robust understanding of TQM principles and practices.

Who Should Attend

Target Group:

• Managers and leaders aiming to implement TQM in their work processes.
• Quality assurance professionals.
• Process improvement specialists.
• Operations managers and professionals seeking a deeper understanding of quality management.