Managers, superintendents, supervisors and officers in the functions of Human Resources and/or training and development. The program is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees
Define competencies, their history and the important role they play in Human Resources and the organization
Analyze the main components of a competency and the differences between each
Extract competencies from business plans and apply the steps needed in designing competency frameworks and models
Apply competencies in the recruitment and selection processes
Use competencies for identifying training needs, talent pools and succession plans
Utilize competencies and behavioral indicators in performance appraisal systems
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