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الإستراتيجية وإدارة التغيير
19840

Crisis Management

12-05-2025 To 16-05-2025
Dubai

Crises—whether operational, reputational, natural, or cyber-related—can strike any organization unexpectedly. Effective crisis management involves more than reacting; it requires proactive planning, structured response, strong communication, and fast decision-making. This course offers a comprehensive framework for identifying risks, creating crisis response plans, managing internal and external communications, and ensuring business recovery and improvement post-crisis.

Date :
From 12 Till 16 May 2025
City :
Dubai
Fees :
4500
Date :
From 12 Till 16 May 2025
City :
Dubai
Fees :
4500

Overview

To provide professionals with the knowledge and tools required to effectively prepare for, manage, and recover from organizational crises—ensuring continuity, reputation protection, and rapid stabilization.

Crises—whether operational, reputational, natural, or cyber-related—can strike any organization unexpectedly. Effective crisis management involves more than reacting; it requires proactive planning, structured response, strong communication, and fast decision-making. This course offers a comprehensive framework for identifying risks, creating crisis response plans, managing internal and external communications, and ensuring business recovery and improvement post-crisis.

Who Should Attend

Target Group:

  • Risk and Compliance Officers
  • Public Relations and Communications Managers
  • Operations and Facility Managers
  • Safety and Emergency Response Coordinators
  • Business Continuity and Crisis Management Teams
  • Senior Executives and Decision-Makers
  • Understand the nature, types, and phases of crises
  • Learn how to develop and implement effective crisis management plans
  • Strengthen skills in decision-making and leadership under pressure
  • Master communication strategies for internal and external stakeholders during crises
  • Design post-crisis strategies for business continuity and organizational learning
  • Crisis anticipation and preparedness
  • Real-time risk response and decision-making
  • High-stakes communication management
  • Organizational continuity and recovery strategy
  • Leadership during high-pressure situations

Understanding Crisis and Its Organizational Impact

  • Definition and classification of crises
  • Common sources: operational, reputational, cyber, legal, natural disasters
  • The business impact of poorly managed crises
  • Case studies of major crisis events and responses
  • The role of leadership in preventing escalation
  • Developing a Crisis Management Framework

  • Elements of an effective crisis management plan (CMP)
  • Identifying crisis triggers and vulnerabilities
  • Defining roles: crisis teams, decision-makers, and communication leads
  • Establishing a crisis command structure
  • Integrating CMPs into existing organizational policies
  • Contact Us

    For each learning and development project we establish strong relationships and effective communication with partners.
    Don't hesitate to contact us.