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خدمة الزبائن
11173

Customer Relationship Management - New Techniques

15-03-2026 To 19-03-2026
Online
Date :
From 15 Till 19 Mar. 2026
City :
Online
Fees :
2900
Date :
From 15 Till 19 Mar. 2026
City :
Online
Fees :
2900

Who Should Attend

  • Customer Service Manager, Team Leader or Supervisor
  • Understand why your customers complain 
  • Analyze your customer service process and improve its value to your customer
  • Use a variety of techniques to develop a customer-focused culture
  • Apply an effective approach to handling difficult situations and people in an effective and professional manner
  • Understand how to say ‘no’ but still retain your customers’ custom
  • Increase the credibility of how you communicate with your customers

Contact Us

For each learning and development project we establish strong relationships and effective communication with partners.
Don't hesitate to contact us.