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    خدمة الزبائن
    11173

    Customer Relationship Management - New Techniques

    25-01-2026 To 29-01-2026
    Kuala Lumpur
    customer service
    Date :
    From 25 Till 29 Jan. 2026
    City :
    Kuala Lumpur
    Fees :
    4500
    • Date City Fees
    Date :
    From 25 Till 29 Jan. 2026
    City :
    Kuala Lumpur
    Fees :
    4500
    • Date City Fees

    Who Should Attend

    • Customer Service Manager, Team Leader or Supervisor
    • Understand why your customers complain 
    • Analyze your customer service process and improve its value to your customer
    • Use a variety of techniques to develop a customer-focused culture
    • Apply an effective approach to handling difficult situations and people in an effective and professional manner
    • Understand how to say ‘no’ but still retain your customers’ custom
    • Increase the credibility of how you communicate with your customers

    Contact Us

    For each learning and development project we establish strong relationships and effective communication with partners.
    Don't hesitate to contact us.