All those involved in implementing contracts and handling claims and change orders; also those involved in any step of contract preparation/administration in order for them to appreciate the importance of a well prepared contract
Identify and avoid causes for contractual claims and change orders
Identify the major elements of the contract and the basic concepts of contract interpretation
Recognize the different types of claims and how to prevent and/or deal with each type
Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation
Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders
Apply negotiation as a mean concept in resolving disputes and conflicts
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