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    استراتيجية الموارد البشرية
    18312

    Performance Management, Benchmarking and Continuous Improvement

    27-10-2025 To 31-10-2025
    Barcelona
    management skills | hr strategy

    As a people manager or as a human resources professional, supporting a team and helping them to manage their performance and deliver high impact results is a key skill. This course has been designed to introduce delegates to all aspects of the performance management cycle and its links to strategy. It will provide the skills and tools to benchmark and measure performance, while learning how KPI’s can help to manage performance at an individual, department or organisational level.

    Delegates will also develop the tools and techniques to communicate with greater impact to their teams and provide feedback that will ensure continuous improvement and development.

    Date :
    From 27 Till 31 Oct. 2025
    City :
    Barcelona
    Fees :
    5500
    • Date City Fees
    Date :
    From 27 Till 31 Oct. 2025
    City :
    Barcelona
    Fees :
    5500
    • Date City Fees

    Overview

    This training course aims to develop participants' skills in performance management, focusing on setting clear KPIs, evaluating performance, benchmarking, and effective communication. Participants will learn advanced communication and influencing techniques to support and coach team members, ensuring continuous improvement and goal achievement.

    As a people manager or as a human resources professional, supporting a team and helping them to manage their performance and deliver high impact results is a key skill. This course has been designed to introduce delegates to all aspects of the performance management cycle and its links to strategy. It will provide the skills and tools to benchmark and measure performance, while learning how KPI’s can help to manage performance at an individual, department or organisational level.

    Delegates will also develop the tools and techniques to communicate with greater impact to their teams and provide feedback that will ensure continuous improvement and development.

    Who Should Attend

    This challenging course is recommended for Department Heads, Managers and decision makers working to align and integrate people management and organisational strategy. It would also greatly benefit senior HR practitioners responsible for formulating HR policy

    • Comprehend the significance of performance management.
    • Set clear KPIs and establish roles for successful performance management.
    • Evaluate individual performance using various tools and processes.
    • Benchmark and measure performance using different management systems.
    • Enhance communication and feedback skills for continuous improvement.
    • Strengthen advanced communication and influencing skills for coaching and support.
    • Performance management understanding.
    • KPI setting and role establishment.
    • Individual performance evaluation.
    • Performance benchmarking and measurement.
    • Effective communication and feedback.
    • Advanced communication and influencing skills.

    The importance of performance management

  • The performance management cycle
  • Setting key performance indicators (KPI’s) for the team and individuals
  • Rules and responsibilities to ensure successful performance management
  • Behaviours and attitudes in the workplace – understanding others

    • Improving individual performance

  • Reviewing skills, knowledge and attitudes against:
  • Job descriptions and clarity of role
  • Appraisal or performance review process
  • Assessing standards and levels of experience
  • Understanding and using competency frameworks and skills matrix

    • Contact Us

    For each learning and development project we establish strong relationships and effective communication with partners.
    Don't hesitate to contact us.