This training course aims to develop participants' skills in performance management, focusing on setting clear KPIs, evaluating performance, benchmarking, and effective communication. Participants will learn advanced communication and influencing techniques to support and coach team members, ensuring continuous improvement and goal achievement.
The aim of this course is to enhance participants' skills in managing and improving employee relations. The course seeks to foster a better understanding of the dynamics of employee relations, conflict resolution strategies, and communication techniques for enhancing workplace harmony and productivity.
            
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